--UNCLE BEN’S® retail grocery products not affected--
Contact Consumer: 1-800-432-2331
FOR IMMEDIATE RELEASE - February 9, 2014 - Mars Foodservices US is voluntarily recalling Foodservices UNCLE BEN’S® INFUSED® Rice products, which are only sold in 5 lbs and 25 lbs bags. UNCLE BEN’S® Brand Ready to Heat, Boxed, Bag or Cup Products available in supermarkets and other retail outlets are not involved. Our Foodservices Products are manufactured separately and are sold through wholesale distribution channels.
Only the following Foodservices products are impacted. These products should not be served or eaten. They should be returned to the distributor where purchased.
An example of the product packaging is displayed below:
Mars Foodservices US is conducting this voluntary recall as a result of people experiencing temporary symptoms of mild flushing and rash after eating our Foodservices INFUSED® Rice Mexican Flavor product. Out of an abundance of caution, we are removing all Foodservices INFUSED® Rice products from the market.
UNCLE BEN’S® Brand Ready to Heat, Boxed, Bag or Cup Products available in supermarkets and other retail outlets are not involved in this voluntary recall and are safe to consume. Our Foodservices Products are manufactured separately and are sold through wholesale distribution channels.
Mars Foodservices US will provide reimbursements or replacement product. Wholesale customers should work with their distributors. For more information or assistance, please contact us toll free at 800-432-2331 (Monday to Friday, 9:30 a.m. to 7 p.m. EST) or via email at firstname.lastname@example.org. Mars Foodservices US is continuing to work closely with the FDA to investigate this issue.
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