Natreve Issues Voluntary Recall on Limited U.S. Batches of Natreve Vegan Protein Powder French Vanilla Wafer Sundae Flavor Due to Undeclared Milk

For Immediate Release

July 3, 2022

Contact Information

quality@natreve.com

Company Announcement

NatreveExternal Link Disclaimer, a mission-driven and ocean-forward premium wellness company, is voluntarily recalling specific batches of its Vegan Protein Powder French Vanilla Wafer Sundae flavor, because it contains trace amounts of undeclared milk due to an external manufacturing production error. People who have an allergy or severe sensitivity to milk run the risk of serious or life-threatening allergic reaction if they consume these products.

The affected products were only sold in the USA, in retail and online. This issue is isolated to two batches of Natreve Vegan Protein Powder French Vanilla Wafer Sundae flavor with the following lot codes:

• Lot# 46359, Best Before Date: 2/2025
  • 10 servings, 13.1oz (371g), UPC 628831120003
• Lot# 46360, Best Before Date: 2/2025
  • 18 servings, 1.47lbs/23.53oz (667g), UPC 628831110073
  • 10 servings, 13.1oz (371g), UPC 628831120003

The impacted products are stored in 13 oz (10 servings) and 1.47lb (18 servings) white tubs and lot codes can be found at the bottom of each tub.

The issue was identified as a result of one illness having been reported to date. An investigation was conducted by the contract manufacturer indicating the problem was caused by a production process error for these two impacted lots. No Canadian products nor other products or lots within the U.S. Natreve product offering are impacted by this voluntary recall.

A whey-derived flavoring ingredient was inadvertently used in the blend for Natreve Vegan Protein Powder French Vanilla Wafer Sundae flavor, leading to trace amounts of whey being found in the above batches. Whey is derived from milk and may trigger an allergy, posing a potential risk to people with milk allergies.

Consumers who purchased Natreve Vegan Protein Powder French Vanilla Wafer Sundae flavor, with Lot Code 46359 or 46360 should discard this product if they are allergic or highly sensitive to dairy. Refunds are available and will be provided at the point of sale through validation of lot codes on affected tubs by bringing them in store. Those who purchased through www.natreve.comExternal Link Disclaimer can also email quality@natreve.com to request a refund.  Consumers with questions may contact the company at quality@natreve.com or send a direct message to @natrevewellnessExternal Link Disclaimer on Instagram.

About Natreve

Launched in 2019, Natreve is a mission-driven and ocean-forward premium wellness company dedicated to providing the most innovative, highest quality products, to help you Eat Right and Do Good. Natreve is proud to be the world's first plastic and carbon neutral wellness company, with a vision to become the world's most sustainable wellness brand. Protein powders include Whey, Vegan, and Keto options available in unique and decadent flavors such as French Vanilla Wafer Sundae, Fudge Brownie, and more. The Wellness Series offers science-backed drink mixes including Stress Less, Immune Strength, and Sleep Peaceful.